Store Manager - Woolrich Store Hamburg (m/w/d)

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Established in Pennsylvania in 1830, we call ourselves the “Original Outdoor Clothing Company”, having produced quality garments for outdoor enthusiasts for over 190 years. At Woolrich we continue the legacy of our heritage into our present and future by empowering life in the elements and bringing long lasting authenticity to new generations of consumers.
We now embrace an #OutdoorHeart style with a contemporary European design that speaks to the #UrbanSpirit, showing our customers that the test of all outdoor environments can be met with products built to last.

Your role:

As a Woolrich Store Manager you are an ambassador of our brand. We aim to exceed customer expectations at every stage of the shopping process exploiting our people passion for fashion and customer service authentic approach. You will provide overall leadership and accountability of the store team to create a premium consumer experience and drive a highly committed environment in which employees work at their best to enhance the business. 
Your day to day:

Business & Deliver Results:
  • Maximize turnover to exceed required targets and develop strategies for improving performance.
  • Manage the presentation and the merchandising of seasonal stock in line with Head Office retail strategy.
  • Ensure you and the team remain current on market trends and competitor products, conveying upcoming customer promotions and launches to the consumer.
  • Accountable to meeting financial goals for sales and standard KPI on required basis.

Leadership & People Management:
  • Lead the people, keeping them motivated and committed to the company’s core values.
  • Manage the performance of the team to drive a profitable business by meeting sales targets, traffic flow, profit, growth and customer service targets.  
  • Coach the team by providing leadership on the sales floor and setting the benchmark for premium service to consumers through excellent consumer interactions, selling skills and product knowledge.
  • Motivate and inspire the team to provide premium consumer experiences.
  • Set clear goals & expectations, keeping people focused on high standards of excellence to ensure store service and revenue goals are achieved.

Operation Management:
  • Run efficiently all store operations.
  • Proficient and expert user in all core systems & technologies including but not limited to POS, Retail Pro, Client Book, i-Pad & Microsoft Excel and Word applications.
  • Leverage our people policies and procedures, ensuring accurate and timely processing of employee paperwork.
  • Accountable for stock discrepancy.

Your added value to the team:
  • Proven previous work experience as a Store Manager in a Premium Retail industry.
  • Academic background in Fashion/Business would be considered a plus.
  • A proven track record of successfully driving sales and service.
  • Understanding of visual merchandising approach.
  • Demonstrated ability to successfully lead and develop a team
  • Strong sales experience required.
  • Used to work on flexible opening hours.
  • Excellent communication, planning and organizational skills.
  • Strong analytical skills and ability to use financial and sales data.
  • Strong brand awareness and product knowledge.
  • Fluency in German and English (written & spoken).

If this sounds like you and you would like to join a collaborative and challenging environment where working means loving what you do, going the extra-mile, and learning from others, then please apply with your CV: we’re looking forward to reviewing your application!

Woolrich is an equal opportunity employer, we encourage people with a diverse range of backgrounds to apply. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
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